Frequently Asked Questions
Are Outstore storage products water-proof?
All our storage products are water resistant and can be situated outside in wet weather conditions.
How do the Outstore products stand up to the harsh Australian UV rays?
All our outdoor products are crafted from the highest grade polypropylene resin and have a high content of UV inhibitors injected into the material. They are made in Israel – suited to Israel conditions – Israel & QLD are matched with the highest level of UV in the world therefore our products will not fade, craze, crack or deteriorate.
Where can I find assembly instructions for my Outstore Shed?
Instructions are available for download on this website. Simply locate your product under the Shop Now section and download the assembly instructions from the link provided on the bottom of the product page. Acrobat Reader is required. If for some reason assembly instructions aren’t available please call 1300 688 786.
Can I purchase extra brackets and shelves for my Outstore Shed?
There are additional brackets and shelves available for most sheds, please visit Accessories or call 1300 688 786 to speak to a friendly customer service representative.
Where can I find the dimensions for my shed?
The sizes of our products are available on the second tabs named ‘Specifications’ of the individual product pages.
Can I paint my Outstore outdoor storage product?
For most of our sheds, no, paint will not properly adhere to most plastic products and can peel and flake. However, you are able to paint the walls of any shed in the DUOTECH range. (Includes all Oakland Sheds, High Store, Grande Store & Artisan Sheds).
How strong are the Outstore sheds? Will they blow away?
Our sheds are made from a very high quality resin and most have steel reinforcing in the walls and roof structure. This results in a very stable shed, able to withstand normal wind conditions providing they are fixed to the ground – see our Anchor Kits here. If you live in a high wind or cyclone prone area, our sheds will not be covered under the normal warranty terms.
How do I fix Outstore sheds to the ground?
All our sheds have fixing points in the floor. If you are positioning your shed on a concrete slab or pavers, we recommend that you use M10 galvanised dyna bolts through those fixing points. If you are positioning your shed on a compacted road base, dirt or other soft surfaces, we recommend that you use M10 galvanised cup head bolts 300 – 450mm long (depending on the ground firmness). These can be purchased at any hardware store or from The Outstore when you purchase your shed – Anchor Kits.
Are there other colours available?
Most of our products only come in 1 colour combination and what you see in the picture and what is listed, is what you get. If there are colour options, they will be listed for you. The DUOTECH range is has a new and unique finish meaning the walls of these products can be painted any colour you like.
What can I use to clean my outdoor products?
Using a damp piece of cloth, thoroughly wipe the surface clean. Repeat this action an adequate amount of times.
Why is a 70cm clearance needed for the sheds?
In order to properly assemble some parts of the shed, it should be kept 70cm from any fence or wall until fully assembled.
What is the fire rating for the Sheds?
Sheds fire ratings:
Made of polypropylene UL94
Heterophasic block PP Copolymer-y%
Filled (80% chalk) HPP0 Less than 10%
Colored UV Stabilized M/batch (LLDPE or HPP carrier)-2/5%
What is the load weight limit on the floor panels of the sheds?
165 kg per cubic metre
What is the weight limit for the brackets and what size should the shelf be?
167.6cm L x 33cm W x 3.8cm H with SH bracket 19.9 kg. evenly distributed. The shelf ends will rest on the corner panels. Only one shelf bracket required for each shelf. The shelves will only go in the side panels
Can the door panels be put on the side of the shed?
Door panels can only be put on one end of the shed.
How do I line up the door panels on my shed?
First, you need to make sure that your shed is level. Next, you will need to have someone in the inside of the shed with the doors closed. A second person needs to stand on the outside of the shed and push on the corner panel until the doors are lined up. You will want to push on the side of the shed that has the door that is sitting higher. Hold the roof in place until the person on the inside installs the YM32 brackets. They need to be about two inches from the top and two inched from the bottom. The YM32 will slide behind the connector and the screws will go through until it connects to the panel. This is going to stabilize the shed and keep the doors in place.
What are Outstore products made of?
Most of our product contents are Polypropylene (PP). Polypropylene is durable and very resistant to many chemical solvents, bases and acids. Unlike wood it will not rot, dent or peel. It is 100% recyclable and most of our products already contain a variable level of recycled material.