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Free Express Shipping to Australia* | 1300 688 786

Shipping & Returns

Shipping

We offer free shipping to most of Australia.

The following remote/regional postcodes are excluded from free delivery. Please call 1300 688 786 or email nswsales@outstore.com.au for a freight quote if you live in these postcodes.

  • NSW 2898, 2899
  • QLD 4183, 4184, 4481 ‐ 4493, 4700, 4741, 4801 ‐ 4895
  • SA 5253 ‐ 5734
  • TAS 7000 ‐ 7923
  • NT 0800 ‐ 0909
  • WA 6161, 6207 – 6799

Postcodes may be added or removed from this list anytime without notice.

Bulky Items

Our sheds are classed as a bulky/heavy item. Someone fit and able must be present at delivery to assist the driver unload. Deliveries are only made to Ground Floor.

Authority to leave

There is a provision in the Check Out stage to select ‘Authority to Leave’. This applies to items smaller than a shed. The advantage of selecting this is faster delivery as the driver can deliver immediately rather than arranging a time to meet you. Also ideal for people working away from home with a secure place to leave their item.

Estimated Delivery Time Frames 

NSW, VIC, QLD, ACT, SA, WA   5 – 7 working days

NT, TAS   7 – 10 working days

Returns

The Outstore does not offer returns for change of mind. All of our products come with a Manfacturers Warranty. If you have a Warranty Claim to make please email nsw@outstore.com.au.

Damaged/Missing Parts

Please check your delivery within 48 hours of receiving. If any parts are missing or damaged The Outstore will send replacement parts at no cost to you. Please fill in our Parts Request Form or call us on 1300 688 786.